Is Your Current IT Service Provider Unresponsive or Worse, Unreliable?
At Consilien, we’ve been providing our customers great customer service and responsive, proactively managed IT solutions since 2001.
Your IT Infrastructure Proactively Managed in Real Time, by Real People.
Stay within budgetary constraints
We will proactively manage your IT environment, detecting issues before they become problems. Our flat rate, fee based model allows you to have predictable IT monthly expenditures. No surprises, no headaches.
Improve efficiency and avoid downtime
Your systems are proactively monitored in real time, by real people, so any potential issues are identified and fixed quickly. We also perform maintenance optimizations regularly to improve efficiency.
We always call you back
When you call during business hours, we’ll answer the phone and have a qualified professional contact you within 30 minutes.
Have an emergency?
Not to worry; we can be on site the same day.
Optional 24/7 help desk
Our service desk of highly qualified IT engineers is located right here in the United States, ready to help when you need it.
Anti-Virus Protection and Regular Security Updates
Security is one of our top priorities, so we pre-test all major security and software updates prior to installation. We also manage your network, firewalls, anti-virus, and security policies so you can sleep at night.
Keep track of all your requests, projects, and invoices
Our online portal gives you 100% transparency. Get access to all of your service records, historical data, and invoices and manage your costs more effectively.
Manage Your Inventory
Our system will provide you with real-time inventory status, availability, and performance and custom reports for both your hardware and software.
Consilien’s team is always great about getting to the bottom of solving IT challenges, no matter the time of day or night or weekend.